Customized Product Policy

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Please check your details

We print or engrave exactly what you submit – names, dates, messages and photos. Please review the selection summary carefully before adding to cart.

Photo quality

We print the photos you upload as supplied. Low-resolution, blurry or dark photos may print poorly. Our uploader warns you about small photos; if we find a photo unusable we will contact you before production.

Colour & placement

Printed colours can differ slightly from screens. Minor variations in placement and wood grain/material texture are natural and not considered defects.

Content guidelines

We may refuse content that is offensive, unlawful or uses trademarks/copyrighted material without permission.

Returns

Personalized products are eligible for replacement or refund only if damaged, defective or different from your order. See our Refund & Return Policy.