- Free delivery on orders above ₹999
- Personalized with love – made just for you
- Cash on Delivery available across India
- Free delivery on orders above ₹999
- Personalized with love – made just for you
- Cash on Delivery available across India
Customization & Photos
How does customization work?
Open any product with a “Personalize” badge and follow the numbered steps: upload your photo, add names or a message and choose options like size or colour. Your choices appear in “Your Selection” so you can review everything before adding to cart.
What photo quality do I need?
Clear, well-lit photos taken on a modern phone work great. We accept JPG, PNG and WEBP. If a photo is too small to print sharply, the uploader shows a warning so you can pick a better one.
How do I upload photos from my phone?
Tap the upload box on the product page – your phone will offer your gallery or camera. Photos upload immediately and you will see a preview with a tick when done.
Can I change my personalization after ordering?
Contact us as soon as possible with your order number. We can usually make changes before production starts.
Orders & Tracking
How long does it take to make my gift?
Most personalized gifts are made within 1–3 working days. The estimated delivery date is shown on every product page.
How can I track my order?
Use the Track Order page with your order number and email, or see all orders in My Account → Orders. You will also receive tracking details once your order ships.
Shipping & Delivery
Do you deliver across India?
Yes, we deliver to most PIN codes in India. Enter your PIN code on any product page to check delivery and Cash on Delivery availability.
How much is shipping?
Shipping charges are shown at checkout. Orders above the free delivery threshold ship free.
Payments & Cash on Delivery
Which payment methods do you accept?
UPI, credit and debit cards, net banking and wallets through our secure payment partner, plus Cash on Delivery where available.
Is Cash on Delivery available?
COD is available for most PIN codes and order values. If COD is not shown at checkout, it is not available for that address or order.
Is online payment safe?
Yes. Payments are processed by PCI-DSS compliant partners over encrypted connections. We never store your card details.
Returns & Custom Products
Can I return a personalized product?
Personalized products are made specially for you, so they can only be replaced or refunded if they arrive damaged, defective or different from your order. Please see our Customized Product Policy.
What if my gift arrives damaged?
Please contact us within 48 hours of delivery with photos and an unboxing video, and we will make it right.